Returns & Exchanges
At Lavandula Farm, we want you to be completely satisfied with your botanical beauty purchase. If a product doesn't meet your expectations, we offer a 30-day return window for most items in their original condition.
Initiate Your Request
Email our farm support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare Your Package
Carefully pack the unused items in their original packaging to ensure they are protected during transit back to our farm.
Ship It Back
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned products, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing