Frequently Asked Questions
Everything you need to know about our botanical beauty essentials.
Are your products made with 100% natural ingredients?
Yes, at Lavandula Farm, we pride ourselves on using pure botanical extracts and essential oils. All our products are free from parabens, sulfates, and synthetic fragrances.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order departs our farm.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, please contact our support team to initiate a return or exchange.
Are Lavandula Farm products cruelty-free?
Absolutely. We never test on animals, and we ensure that all our ingredient suppliers adhere to the same ethical, cruelty-free standards.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I store my skincare products?
To maintain the potency of our natural ingredients, we recommend storing your products in a cool, dry place away from direct sunlight.